Business Operations and Virtual Assistant professional with 9+ years of experience supporting healthcare and finance operations in a global BPO environment. I specialize in provider data management, administrative support, operational reporting, process documentation, workflow coordination, and issue resolution.I have experience handling high-volume transactions while maintaining accuracy, confidentiality, compliance, and timely delivery. My background includes working with cross-functional teams, supporting daily operations, monitoring reports, and helping improve processes through clear documentation and efficient coordination.Tools and systems: Microsoft Excel, Oracle ERP, Concur, Salesforce, Citrix, AS400/RUMBA, Google Workspace, and Microsoft Office.I am organized, detail-oriented, reliable, and comfortable working independently in a remote setup. I am looking for a long-term full-time opportunity where I can provide dependable administrative, healthcare operations, data management, reporting, and virtual assistant support.
