I am a highly organized and detail-oriented Patient Intake Specialist and Personal Injury Medical Coordinator with hands-on experience coordinating patient care from intake through treatment. I have worked closely with personal injury law firms, medical providers, and patients to ensure timely scheduling, accurate documentation, and seamless communication throughout the treatment process.
My experience includes conducting patient intake, verifying patient information, coordinating referrals, scheduling appointments, and following up with patients and healthcare providers. I have coordinated with personal injury law firms, Physical Therapy clinics, Chiropractic offices, Imaging Centers for MRI/X-ray services, Pain Management providers, and other medical facilities to facilitate referrals, appointments, and treatment plans for personal injury patients.
I also have previous experience as a Manager of the Referrals Department, where I was responsible for overseeing referral operations, coordinating with tea-----------mbers, monitoring referral progress, ensuring timely processing of patient referrals, and helping maintain an efficient workflow. This experience strengthened my leadership, problem-solving, communication, and organizational skills while allowing me to effectively manage multiple priorities in a fast-paced healthcare environment.
Key Skills:
Patient Intake and Registration
Patient Care Coordination
Medical Scheduling and Appointment Coordination
Referral Management and Processing
Bilingual Patient Communication (English/Spanish)
Patient Follow-Up and Case Coordination
Coordination with Law Firms and Medical Providers
Physical Therapy, Chiropractic, Imaging, and Pain Management Referrals
MRI/X-ray Scheduling and Coordination
Treatment Plan Coordination
Documentation and Data Accuracy
Team Leadership and Referral Department Management
Multitasking and Time Management
Excellent Verbal and Written Communication
Strong Attention to Detail
Problem-Solving and Conflict Resolution
Healthcare Administrative Support
CRM and Patient Tracking Systems
