Certified Medical Virtual Assistant and healthcare professional with over six years of experience supporting patients across medical imaging, rehabilitation, long-term care, and U.S. healthcare customer service. Experienced in patient communication, appointment coordination, healthcare documentation, insurance support, and collaborating with multidisciplinary teams while maintaining confidentiality and professionalism. Recently completed Medical Virtual Assistant certification with training in HIPAA compliance, patient intake, scheduling, insurance verification, and EHR workflows. Recognized for being dependable, detail-oriented, and adaptable, with a strong commitment to delivering compassionate, patient-centred support in fast-paced healthcare environments.
