Executive Assistant & Operations Specialist | 6+ Years | PR & Tech/SaaS Industries
Executive Assistant and Operations professional with 6+ years supporting leadership and managing multi-client operations across PR and tech/SaaS companies.
I served as Executive Assistant to the Head of PR and later Operations & Client Lead — managing 20+ concurrent client programs, delivering executive-level reporting, and redesigning the client onboarding process (30% faster transitions). I also built a custom AI assistant that automated status tracking across Gmail, -----------, and Slack, saving the team 15+ hours weekly.
I supported business operations for 15+ client accounts, acted as product owner for an internal SaaS contract management app, and built standardized onboarding workflows — strengthening my experience with tech tools, workflow systems, and cross-functional support.
I bring strong organization, clear executive communication, and a track record of building systems that make teams run smoother — not just following process, but improving it.
Core strengths: Executive support | Multi-client operations | Workflow automation | Process documentation | CRM & ticketing systems (-----------, ClickUp, Pipedrive, JIRA)
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