I'm an IT-trained Virtual Assistant with hands-on experience in technical support, database management, and documentation, developed through a corporate OJT internship at Makati Development Corporation's IT Support Department.
During my internship, I was trained in networking fundamentals (router configuration, subnetting, DHCP, DNS, TCP/IP, IP addressing) and gained practical experience troubleshooting network and computer hardware issues. I also provided IT desk support, handling equipment setup, maintenance, and troubleshooting for company employees.
Beyond technical support, I have solid experience in documentation and data management — preparing Software Requirements Specifications (SRS) and functional design documents, designing relational databases, and performing SQL CRUD operations. I'm comfortable organizing and structuring information with strong attention to detail and accuracy.
What I can help you with:
-Technical support and troubleshooting (hardware, network, basic IT issues)
-Data entry, data organization, and database management
-Technical/documentation writing (SRS, reports, process documentation)
-Administrative support tasks
I'm reliable, detail-oriented, and a fast learner who adapts quickly to new tools and systems. I'm currently pursuing a Bachelor of Science in Computer Engineering and looking to apply my technical foundation in a remote VA role where I can grow while delivering consistent, quality support to clients.
