I am a Medical Virtual Assistant with experience supporting a primary care practice. I assist with a wide range of administrative and clinical support tasks, including managing patient calls, scheduling appointments, processing medication refill requests, completing prior authorizations, coordinating specialist referrals, ordering laboratory tests and diagnostic imaging, faxing medical records and clinical documents, and maintaining accurate electronic medical records (EMR).
I am experienced in using healthcare systems such as eClinicalWorks (eCW), Cover-----------ds, Athena, and Vonage. I am detail-oriented, organized, and committed to providing efficient, HIPAA-compliant support while helping ensure smooth clinic operations and excellent patient service. I continuously strive to improve my skills and adapt quickly to new workflows to support both providers and patients effectively.
