Detail-oriented Healthcare Support and Customer Service Specialist with over 3 years of combined experience in healthcare, technical support, sales, and administrative coordination. Experienced in patient scheduling, insurance verification, data entry, CRM/EMR systems (Cerner, Salesforce, Phreesia), phone, email, and chat support. Skilled in managing high-volume workloads, maintaining accurate documentation, and delivering exceptional customer service. Reliable, organized, and committed to helping businesses and clients succeed.