Detail-oriented Legal Case Manager with 2 years of experience supporting U.S. personal injury and mass tort litigation through case management, medical records retrieval, medical records review, and legal administrative support. Combined with 2 years of experience as a Resolution Specialist, bringing strong expertise in client communication, problem-solving, and managing complex workflows in high-volume environments. Proficient in Salesforce, Filevine, Litify, Microsoft Office, Adobe Sign, and DocuSign. Recognized for exceptional organization, attention to detail, confidentiality, and the ability to manage multiple priorities while delivering accurate, timely, and client-focused support in remote environments.