TRANSPARENCY FIRST: I am looking for a part-time position (2–3 hours/day, Mon–Thu) that aligns with my schedule while my son is in school. I come fully equipped with my own laptop and wifi/hotspot internet connection.
Below is a summary of my professional experience.
Seasoned BPO Consultant with 10 years of expertise in Operations, Training, and Coaching across the Telecommunications sector. Currently serving as a Consultant for a US-based Telecommunications company, I bridge the gap between client expectations and BPO partner execution.
Core Competencies:
Administrative Management: Email handling, scheduling, and precise transcription services.
Digital & AI Tools: Use of Canva, Gemini, and NotebookLM for presentation building and rapid information processing.
Operations & Coaching: BPO team oversight, process optimization, and leadership/agent coaching.
Schedule: 2–3 hours/day (Monday through Thursday)
