cialI am an experienced Customer Service Representative and IT graduate with over 4 years of experience in customer support, technical support, inventory management, and administrative tasks. I have a strong background in handling customer inquiries through phone, email, and chat while providing professional, empathetic, and solution-focused service.
I am detail-oriented, highly organized, and committed to delivering accurate, high-quality work. I learn new tools and processes quickly and thrive in fast-paced environments. Whether assisting customers, managing data, or supporting daily business operations, I consistently strive to improve efficiency and exceed expectations.
I am seeking a long-term opportunity where I can contribute my skills, continue growing professionally, and help businesses provide outstanding customer experiences.
Key Skills
Customer Service & Customer Support Email, Chat & Phone Support
Technical Support & Troubleshooting
Data Entry & Data Management
Administrative Support
Microsoft Office (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Drive)
CRM Systems
Inventory & Database Management
Problem Solving & Critical Thinking
Communication & Active Listening
Time Management & Multitasking
Attention to Detail
Fast Learner & Adaptable
Team Collaboration & Professionalism
Social Media Management
Content Creation
Copywriting /Caption Writing
Hashtag Research
Graphic Designing (Canva/ Adobe Photoshop)<8efe80624d780eba0c6493ec45140364>Facebook Ads/Instagram Ads.
