Results-driven Customer Support, Technical Support, and Sales Specialist with 5 years of experience supporting global brands including Verizon, T-Mobile, and HP accounts. Experienced in phone, chat, and email support, technical troubleshooting, consultative sales, customer retention, and CRM management. Promoted to Subject Matter Expert (SME) and Team Leader for consistently delivering exceptional customer service, coaching teams, and driving performance. Dependable, adaptable, and committed to helping businesses grow through outstanding customer service and solution-based selling.
