I've worked in customer support for over 3 years, handling email, chat, and phone support for Amazon Retail and Alo Yoga. I used Shopify and Gladly to help customers with orders, returns, refunds, shipping updates, and other concerns.
Working with different companies taught me how to adapt quickly to new tools and processes. I'm a fast learner, and I enjoy finding solutions that make things easier for customers. I pay close attention to details, work well with a team, and always do my best to provide a positive customer experience. I'm excited to bring my experience and continue growing with a new team
