Experienced Customer Service Agent with a strong background in providing exceptional support to US-based customers for inbound calls. Skilled in virtual assistant roles, offering administrative support and efficient task management for busy professionals. As a Passenger Service Agent, I have honed my ability to handle sensitive situations with care, ensuring smooth and positive experiences for travelers. With expertise in admin support, I’ve demonstrated strong organizational and multitasking abilities, managing schedules, data entry, and customer queries with precision. My diverse experience allows me to adapt quickly, delivering reliable and personalized assistance in any environment.