I am a customer service professional with over 4 years of experience in the BPO and healthcare industries.
Throughout my career, I have supported healthcare providers, managed insurance-related processes, handled patient documentation, facilitated medical records retrieval, and delivered high-quality customer service. These experiences have strengthened my skills in communication, problem-solving, documentation management, attention to detail, and client support.
I am passionate about helping customers, supporting healthcare processes, and contributing to organizational success. I am seeking opportunities where I can leverage my healthcare customer support experience while continuing to grow professionally and develop new skills.