Detail-oriented Sales Support, Administrative, Document Control, and Logistics professional with 5+ years of experience supporting sales operations, customer service, order processing, documentation, and cross-functional coordination.
My experience includes working as a Sales Coordinator, where I coordinated customer orders from receipt through delivery, maintained customer records, prepared reports and sales documentation, responded to customer inquiries, and coordinated with production, warehouse, quality, and logistics teams to support timely order fulfillment.
I also have experience in Document Control, including maintaining electronic and physical records, managing document revisions, organizing technical and business documents, and supporting compliance with ISO quality standards.
From 2017 to present, I have also operated a small personalized printing business, producing customized mugs, T-shirts, caps, and other products based on customer requirements. I independently manage customer inquiries, product customization, order processing, production, and fulfillment. I self-taught Photoshop and Canva and learned to operate printing and production equipment through online tutorials and hands-on practice. I also sell and market products through Shopee and Lazada.
To expand my logistics expertise, I completed U.S. Truck Dispatching and U.S. Freight & Logistics Virtual Assistant training. My training covered load board operations, shipment tracking, carrier and broker communication, rate quoting, rate confirmations, appointment scheduling, dispatch support, and transportation documentation.
I am proficient in Microsoft Office, Google Workspace, Oracle ERP, MYOB, CRM systems, Canva, Photoshop, and cloud-based applications. I am organized, detail-oriented, adaptable, and comfortable managing multiple priorities while maintaining accurate records and providing reliable customer and administrative support.
I am currently seeking remote opportunities in Logistics & Freight Virtual Assistance, Sales Support, Administrative Support, Operations Coordination, Customer Support, Order Management, and Document Control.
