Hi! I’m Lanie — an adaptable, detail-oriented Virtual Assistant and Customer Support Specialist with years of experience managing client accounts, streamlining everyday administrative operations, and delivering exceptional customer service.
I thrive in fast-paced environments where I can wear multiple hats. Whether you need help managing customer inquiries, onboarding new clients, keeping schedules organized, handling CRM data, or supporting your sales and operations, I step in to make sure everything runs smoothly in front or behind the scenes.
My focus is simple: keep your clients happy, keep your back-end operations organized, and free up your time to focus on scaling your business.