I am a detail-oriented and reliable Customer Support Representative based in Baguio City, Philippines.
With a background in Hospitality, I specialize in providing friendly, patient, and solution-oriented Customer Service. In my hotel experience, I handled customer inquiries, check-in and check-out processes, payments, and guest concerns with professionalism and care.
I specialize in Email Support, Live Chat Support, and CRM Management. I am experienced in organizing customer data using Google Sheets and tracking support tickets. Even though I am new to freelancing, I am a fast learner, responsible, and committed to providing excellent customer service.
I have a stable work setup and I am willing to work flexible hours including US/AU timezones.
Skills:
- Customer Service & Hospitality
- Email & Chat Support
- CRM Management
- Payment Processing & Customer Billing
- Data Entry using Google Sheets/Excel
- Google Workspace & Microsoft Office
I am excited to help your business grow. Let's work together!
