I am a Bachelor of Science in Information Systems graduate with a strong foundation in Information Technology, customer service, and technical support. During my On-the-Job Training (OJT) at SGM Construction, I collaborated with my team to develop a simple company website that enables the organization to efficiently manage and publish updates about its services, ongoing projects, and company announcements. Throughout the development process, I applied my knowledge of web development, system analysis, and database concepts while working in a collaborative environment. This hands-on experience strengthened my technical, problem-solving, communication, and teamwork skills, while giving me valuable insight into developing practical solutions that support business operations. It also allowed me to bridge the gap between academic learning and real-world application, preparing me for a professional career in Information Systems and the IT industry. I am proficient in Microsoft Office, Canva, Google Workspace, and various computer applications. I am a fast learner, detail-oriented, and committed to providing excellent customer service and reliable IT support. I am eager to apply my knowledge, continuously improve my skills, and contribute to the success of an organization as a Junior IT Support professional.