I am a dedicated Short-Term Rental Operations Specialist and Airbnb expert with a strong analytical background (BS Psychology, Cum Laude). I bring over 3 years of direct, advanced platform experience working directly with high-volume Airbnb customer support ecosystems and site rollouts.
Unlike general virtual assistants, I possess specific technical expertise in handling the critical backend of short-term rentals: processing complex booking line-items, resolving resolution claims, troubleshooting payouts, and managing refunds. I use my behavioral psychology background to de-escalate difficult guest interactions, protect property ratings, and secure 5-star reviews.
I am available for full-time or part-time remote roles and am looking to help long-term real estate hosts organize and automate their property management workflows.
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