Junior Network Professional with hands-on experience as a Customer Network Specialist in the field and an Incident Management Specialist in an office-based environment. I have supported customer networks both on-site and remotely, assisting with troubleshooting, service restoration, and incident coordination across live production networks.
I specialize in monitoring and supporting SD-WAN devices and network circuits with a strong focus on delivering reliable service to conglomerate and banking clients. With experience in fast-paced environments, I ensure consistent network performance, proactively identify issues, and coordinate rapid resolution to minimize business impact.
