Detail-oriented Operations professional with 8+ years of experience in operations management, team supervision, and client relations, now transitioning into Virtual Assistant work. As Operations Head at Amanserv General Services Corporation, I supervised 200+ riders and 10 staff while managing operations for 4 clients — building strong skills in scheduling, coordination, communication, and problem-solving under pressure.
I bring hands-on experience in:
Calendar and email management
Client relations and communication (calls, chats, support tickets)
Scheduling and coordination for large teams
Billing and records monitoring
MS Office Suite, Zoom/Microsoft Teams