I have a strong background in customer service, administration, and healthcare, with experience supporting people in fast-paced environments where organisation, communication, and attention to detail are essential.
For one year, I worked in the BPO industry providing customer support through phone, email, and chat, resolving enquiries while maintaining a high standard of service. I also spent one year working as a hospital nurse, where I developed strong organisational skills, accurate documentation, confidentiality, and the ability to manage multiple priorities under pressure.
I'm now focused on building my career as a Virtual Assistant and can assist with administrative support, email management, calendar management, data entry, internet research, customer support, appointment scheduling, document management, and general admin tasks. I'm confident using Google Workspace, Microsoft Office, and I'm a quick learner when it comes to new tools and CRM systems.
I take pride in being dependable, proactive, and easy to work with. My goal is to help business owners stay organised, provide excellent support to their customers, and keep day-to-day operations running smoothly.
