Dedicated Medical Virtual Assistant with over six years of healthcare experience supporting patients, providers, and administrative teams in fast-paced clinical environments. Experienced in patient scheduling, insurance verification, prior authorization, medical records management, after-hours call coordination, and quality assurance. Skilled at handling high-volume workflows while maintaining accuracy, efficiency, and exceptional customer service. Recognized for outstanding patient support, including awards for Best Customer Service and Most Inbound Call Taker. Proficient in EMR systems, Microsoft Office, Slack, and healthcare communication platforms. A dependable, detail-oriented, and compassionate professional committed to delivering seamless patient care and operational excellence in a remote healthcare setting.
