Certified Medical Virtual Assistant, with 27 years of professional experience as an educator in both classroom and online settings. Trained in medical appointment scheduling, clinical documentation, and patient support workflows. Knowledgeable in EMR/EHR systems, patient intake and charting, prescription refill requests, insurance verification, prior authorization, and HIPAA-compliant handling of Protected Health Information (PHI). Recognized for strong organizational skills, attention to detail, clear communication, and excellent customer service, with a commitment to supporting efficient, accurate, and patient-centered healthcare operations.
