I am a highly motivated and organized Operations and Project Manager with a proven track record in client relationship management, lead generation, client acquisition, closing sales, and nurturing long-term partnerships. I specialize in remote business support and bring extensive experience in managing and operating virtual businesses within Australia’s healthcare and NDIS sectors, covering core functions such as invoicing, bookkeeping, and social media management.
I am also an established Quality Leader with over 5 years of leadership experience in Quality Management across Customer Service, Utilities, Risk and Compliance, Sales, Project/Team Management, and Telecommunications.
In addition, I have supported various business initiatives and worked as a freelance consultant in sales, marketing, and operations—consistently delivering results through data-driven strategies and a client-first approach.
My diverse expertise allows me to deliver strategic, high-quality solutions that drive growth, streamline operations, and strengthen client satisfaction — all while ensuring efficiency and compliance.