Hi! I'm Paula.
If you are looking for more than just a task doer, I can help. If you need a genuine partner to help run your business operations, I am ready to step in.
I am a Registered Nurse turned Operations & Account Specialist with over 10 years of experience working remotely for US and Australian companies. I do not just follow instructions. I help build the processes that make your business run smoother.
How I bring value to your business:
• I am a finisher. At my last role with Wolfson Equity, I managed 100+ high-value accounts independently. I know how to keep clients happy and retention high without constant supervision.
• I organize chaos. At Infosys, I coordinated 15+ concurrent project lifecycles. I am an expert at taking a messy inbox or email thread and turning it into a clear project timeline.
• I have Clinical Discipline. My nursing background means I have a high attention to detail. Whether it is mapping a phone tree, auditing expenses, or managing a CRM, I treat your data with care and precision.
My Tech Stack:
• Communication: Slack, Zoom, Gmail, Microsoft Teams
• CRM & Project Mgmt: HubSpot, Salesforce, Asana, Jira
• Telephony: RingCentral, Avaya
I am looking for a long-term role where I can help a business owner reclaim their time. I have a complete home office setup with redundant internet and am ready to work US or Australian business hours.
Let's hop on a call to see if we are a good match.
