Throughout my career, I have driven initiatives supporting basic leadership principles focusing on people development, client relations and operations management. Also, my experience with small scale centers helped me understand the integral parts of Operations - People, Process and Performance.
Over the 15 years I've spent with the BPO and e-commerce industries, I have developed wide range of skills with data analysis, reports management, account management, people management, client relations, process development, sales and customer service as my core competencies.
I also have advanced knowledge on MS Office particularly, MS Excel, Word and PPT.
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