With 7 years of experience in customer service, including outbound roles within health and property sectors, I have refined my skills in relationship-building, problem resolution, and delivering outstanding service. Over the past 3 years in the travel industry with Guide to Iceland, I’ve specialized in crafting tailored itineraries, booking accommodations, and ensuring smooth travel logistics. Additionally, I bring extensive expertise in managing bungalow reservations at Bungalo ensuring operational efficiency and excellent guest experiences. My dedication to service excellence and comprehensive knowledge of hospitality and travel make me a valuable asset for online customer service and travel planning roles.