Hello!
I have more than 16 years of solid customer service experience and have worked with different customers across the globe. I have worked for different accounts ranging from telecommunications, billing, health care, self-publishing, and much more. All these have honed me into a driven individual who values customer satisfaction above all else. Moreover, I have a knack for expressing myself through writing, something which I am very comfortable with.
I have more than enough experience handling hundreds of emails daily and take so much pride in my ability to address all of these promptly. I am proficient in rewriting, proofreading, researching, and article writing tasks. I am keen on grammar and sentence structure. I have just started freelancing and I have a lot of reasons to stay in this competitive platform. I am a positive and goal-oriented individual and always do my best to deliver the tasks required.
Below is a list of my expertise, including the different platforms I've worked with:
Customer Service Skills (email/phone/chat);
Proofreading/Editing/Rewriting
Product Descriptions
Content Creation
Social Media Marketing
Shopify
Aliexpress
Oberlo
Pipedrive
Publishing Essentials
Zendesk
Salesforce
I look forward to working with you on your project. Looking forward to hearing from you.
Cheers,
----------- A.
Verified
