Customer service professional with 19 years of experience across diverse industries, including healthcare, HVAC, and finance. Skilled in delivering high-quality support and coordination in fast-paced environments. Proven track record in roles such as Accounts Receivable Helpdesk Specialist, HVAC Dispatcher, Service Coordinator, and Compliance Coordinator for a healthcare organization. Adept at managing scheduling, resolving customer issues, coordinating field service operations, and ensuring regulatory compliance for clinical staff. Known for strong communication skills, attention to detail, and a proactive, solution-oriented approach to customer and operational support.
