As a customer service representative, I have developed strong writing and oral communication skills.I can identify customer needs and promote own strength in a onvincing way.I can also explore opportunities in which I’m able to identify, create, investigate and seize opportunities by possessing research skills to dentify possible sources of information, help and support.
I was also part of the Email/Chat Support, it was just the same duties and tasks that a CSR does. We cater to all customers by phone/email or chat who have concerns or questions with our products, order status, and billing inquiries as well.
