Thank you for stopping by!
I'm Jade, an Operations Assistant and Social Media Manager. I've been working remotely with US-based teams for a while now, supporting the kind of behind-the-scenes work that keeps everything moving.
My background covers a lot of ground. Comment moderation, fan engagement, order management, inventory, customer support, lead generation. I've worked across platforms like Amazon, Shopify, Walmart, Facebook, and YouTube so jumping into a new workflow doesn't take me long.
Here's what I can help you with:
1. Manage and moderate comments and messages across social media platforms
2. Handle order processing, inventory updates, and fulfillment coordination
3. Take care of customer emails like shipping concerns, chargebacks, and follow-ups
4. Research and build lead lists through social platforms and outreach tools
5. Prepare weekly reports and keep operations documented and organized
6. Support your team with reliable, consistent output every single day
I'm the kind of person who notices when something isn't working and actually does something about it. Not just flag it and wait to be told what to do. I take my work seriously, I communicate well, and I don't need someone checking on me every hour to stay productive.
If you're looking for someone dependable who genuinely cares about the work, I'd love to connect.
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