Experienced in customer service and logistics professional with a background in providing technical support, managing logistics operations, and overseeing team productivity.
I began my career in customer service, handling email and chat support for various tech products, including a ride-sharing app and fitness watch. Over the years, I transitioned into technical support for car accessories, assisting customers with setup and troubleshooting.
In logistics, I gained hands-on experience as an expediter and carrier support agent, managing transportation carriers for Flock Freight. My role later evolved into a supervisory position where I led a team, ensuring smooth tracking operations and optimizing productivity. I bring a strong customer-centric approach, technical expertise, and leadership experience to every role.
