Professional Summary
Results-driven Aerial Roof Measurement, Solar Design, QA, and Production Support Specialist with over 18 years of experience in EagleView operations. Expert in complex roof geometry analysis, premium roof report generation, and 3D model validation. Served as a Subject Matter Expert (SME) for Solar projects, utilizing solar design software to calculate irradiance, assess roof suitability, and develop photovoltaic (PV) panel layouts for customer proposals.
Extensive background in manual testing of internal software applications, including end-to-end testing, production sanity testing, performance benchmarking, and stress testing. Adept at identifying system defects, documenting detailed bug reports, and recommending enhancements and process improvements to ensure service level agreement (SLA) compliance.
Experienced in GIS and geospatial data mapping for data annotation and imagery analysis—identifying structural changes, structural damage, home improvements, and deck installations through aerial and satellite imagery comparison.
Proven experience as a Production Trainer and Calibration Lead, responsible for onboarding new analysts, conducting calibration sessions, and driving measurement accuracy and quality standardization across teams. Also functioned as Product Support, ensuring production applications are up to date and fully operational—resolving user inquiries, troubleshooting software issues, and coordinating bug ticket escalation with development teams.
Verified
