A Virtual Assistant with 7+ years of experience in Executive, Admin & Operations Support, including CRM, Email Management, Client Coordination, Bookkeeping and Customer Service while supporting business owners, executives, and service-based businesses in fast-paced, remote environments. I’m known for my friendly yet professional communication style and my ability to keep things organized, moving, and on track.
I’m confident in handling email, chat, and phone support, managing client onboarding and follow-ups, and providing behind-the-scenes admin and EA support. I’m comfortable working in fast-paced remote environments and balancing multiple priorities with accuracy and professionalism.
What I bring to the table:
- Client-focused communication with a professional, approachable tone
- Data entry, web research, email & calendar management
- Executive Assistant support (task tracking, follow-ups, documentation)
- Bookkeeping, financial administration, and bank reconciliations using Xero and QuickBooks Online
- Customer service via email, chat, and phone
- Canva design skills, basic Adobe Photoshop, and simple video editing in CapCut
- Lead generation and LinkedIn prospecting
- Resume writing, cover letter writing, and LinkedIn profile optimization
- Client coordination, onboarding, after-sales support, and product/service delivery
- CRM experience using Zendesk and basic GoHighLevel
How I Can Help You:
I help business owners and teams stay organized, reduce overwhelm, and keep daily operations running smoothly so you can focus on growth instead of admin.
Top 3 Services I Offer:
1. Customer Service & Support
- Email, chat, and phone support, handling inquiries, follow-ups, and after-sales.
2. Client Coordination & Onboarding
- Managing client communication, onboarding steps, CRM updates, follow-ups, and ensuring smooth delivery from start to finish.
3. Executive & Administrative Support
- Task tracking, bookkeeping, inbox and calendar management, research, documentation, and day-to-day support to keep priorities on track.
Work Style & Availability
- Available up to 40 hours per week
- Flexible to work day or night shifts
Let's work together! Email me at -----------
or contact me via WhatsApp -----------to discuss how I can support your business.