I’m a Virtual Assistant and Benefits Administration professional with over five years of experience supporting US-based teams. My background is a mix of operations, data, and benefits support, which allows me to work accurately and independently in remote environments.
In my current role with MyOutDesk, I support US benefits administration by maintaining employee records in Employee Navigator, Ease, and Selerix, assisting with open and off-cycle enrollment, preparing enrollment and coverage reports, and responding to broker, carrier, and employee inquiries. Data accuracy, clear communication, and meeting SLAs are a big part of my day-to-day work.
Before focusing on remote VA work, I spent several years in corporate roles as a licensed civil engineer and cost controller, where I developed strong attention to detail, reporting discipline, and process control skills. That foundation translates well into benefits and operations support, especially when handling sensitive information.
I’m now focused on continuing to support teams remotely in a benefits or operations role where accuracy, reliability, and clear communication are essential.
