Hi! I’m Larra May Moslares, a Remote Customer Service Specialist and Virtual Assistant with 10+ years of experience providing top-tier support in customer service, operations, and e-commerce management. I specialize in high-volume email and chat support, CRM management, escalation handling, and operations coordination across industries such as financial services, short-term rentals, and e-commerce.
I am highly organized, tech-savvy, and experienced with tools like Freshdesk, Breezeway, Hostaway, ReAmaze, Shopify, and WooCommerce, allowing me to manage multiple customer requests efficiently while maintaining accuracy and empathy.
Some key strengths include:
Remote Customer Support: Handling hundreds of email/chat inquiries daily with professionalism and speed
CRM & Workflow Management: Logging, tracking, and coordinating tasks to improve efficiency
E-commerce & Social Media Support: Managing orders, FAQs, and engaging with customers on platforms like Facebook, Instagram, and TikTok
Operations Coordination: Collaborating with teams to ensure smooth processes and high customer satisfaction
Problem Solving & Escalation Handling: Resolving issues proactively to maintain positive customer relationships
I thrive in fast-paced remote environments and am passionate about helping businesses deliver exceptional customer experiences.
I’m open to full-time or part-time remote work, freelance projects, or direct client engagements. Message me to see how I can help your business streamline operations, improve customer satisfaction, and grow successfully.
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