WORK EXPERIENCE
E-Commerce Specialist Amazon | Self-Employed (January 2025)
Product research using tools like Jungle Scout and Helium 10 to identify high-potential niches and products.
Managed supply chain from sourcing (Alibaba, domestic suppliers)
Created optimized product listings with keyword-rich content and high-converting images\
Handled customer service, returns, and feedback.
Used data analytics to forecast demand, manage restocks
E-Commerce Arbitrage Specialist | Self-Employed (eBay to Amazon Online Arbitrage | February 2024)
Built a profitable online arbitrage business by identifying underpriced products on eBay and reselling them on Amazon via FBA.
Conducted daily product sourcing using software tools like Keepa, Tactical Arbitrage, and SellerAmp to analyze ROI and sales velocity.
Monitored price trends, BSR (Best Seller Rank), and competition levels to make informed purchasing decisions.
Managed end-to-end logistics: purchased products on eBay, quality-checked upon receipt, labeled and prepped for shipment to Amazon FBA warehouses.
Maintained detailed inventory records and used spreadsheets to track profit margins, shipping costs, and fees.
Developed and optimized product listings on Amazon to improve visibility and increase conversion rates.
Social Media Management Self-Employed | Remote October 2023 – 2024
Conducted online research for market trends, competitor analysis, and product sourcing.
Created social media graphics and scheduled content using Canva and tools like Buffer and Facebook Creator Studio.
Assisted in managing e-commerce platforms (Amazon, Etsy, eBay) including order processing, product listings, and basic SEO.
Utilized Trello and Asana for task tracking, Slack and Zoom for communication, and Google Drive for file organization and collaboration.
Maintained confidentiality and handled sensitive client information with professionalism and discretion.
Handled customer service inquiries via email, chat, and social media, ensuring timely and professional communication.
Etsy Shop VA | Self-Employed (January 2023)
Managed a handmade Tshirt Etsy shop, growing it to over 1,200 sales and maintaining an average rating.
Handled all aspects of operations including product design, listing creation, pricing strategy, and inventory control.
Optimized listings using Etsy SEO strategies and keyword research tools
Managed customer service and conflict resolution, maintaining a 98% customer satisfaction rate.
General Virtual Assistant | Self-Employed | Remote August 2022
Provided virtual administrative support to small business owners, and e-commerce sellers across various industries.
Managed daily email correspondence, calendar scheduling, and appointment setting using Gmail and Google Calendar.
Created and maintained spreadsheets for inventory tracking, data entry, and task management using Google Sheets and Excel.
Handled customer service inquiries via email, chat, and social media, ensuring timely and professional communication.
Conducted online research for market trends, competitor analysis, and product sourcing.
Created social media graphics and scheduled content using Canva and tools like Buffer and Facebook Creator Studio.
Assisted in managing e-commerce platforms (Amazon, Etsy, eBay) including order processing, product listings, and basic SEO.
Utilized Trello and Asana for task tracking, Slack and Zoom for communication, and Google Drive for file organization and collaboration.
Maintained confidentiality and handled sensitive client information with professionalism and discretion.
eBay Store VA | Self-Employed ( January 2022)
Conducted product sourcing, pricing strategy, and inventory management to maintain profitability and sales.
Created and optimized over 500 product listings with SEO-rich titles, descriptions, and high-quality photos.
Handled customer service inquiries, returns, and ensured consistent buyer satisfaction and repeat business.
Oversaw order fulfillment and logistics, including shipping coordination and supplier relationships.
Implemented promotional campaigns using eBay Promotions Manager, boosting monthly revenue
Graphic Designer| Self-Employed | Remote
January 2021
Designed custom logos for businesses, events, and personal brands, focusing on clean, memorable visual identity.
Created eye-catching T-shirt designs for online stores, events, and local clothing brands using Adobe Illustrator and Photoshop.
Developed house and landscape paint design concepts through digital mockups, helping clients visualize exterior and interior color schemes.
Provided high-quality photo editing services, including background removal, color correction, and retouching for e-commerce, portraits, and events.
Designed promotional materials such as banners, ads, tarpaulins, and flyers for events, businesses, and marketing campaigns.
Executed advanced photo manipulation projects, transforming and altering images based on client concepts or creative briefs.
Created wedding-related designs, including elegant invitations, save-the-dates, seating charts, and custom signs, maintaining thematic consistency.
Collaborated with clients to understand their brand vision, provided multiple design concepts, and refined drafts based on feedback.
Proficient in design tools such as Adobe Photoshop, Illustrator, Canva.
Delivered projects on time and in multiple formats suitable for both print and digital use.