I am an experienced Customer Service Agent & Short-Term Rental Manager with over 4 years of hands-on experience managing Airbnb, Vrbo, -----------, and other OTA properties remotely. I specialise in ensuring smooth operations, optimised listings, and exceptional guest experiences that consistently generate 5-star reviews.
Core Skills & Experience:
- End-to-end management of short-term rental operations (Airbnb, Vrbo, -----------, and other OTAs)
- Guest communication & support (professional, solutions-oriented)
- Calendar & booking coordination across multiple platforms
- Vendor scheduling & maintenance coordination
- Review management & reputation building
- Listing optimisation to maximise occupancy & revenue
- Expertise in Guesty, Hospitable, Pricelabs, Notion, and Google Suite
What I Offer:
- Proactive and detail-oriented approach to managing properties remotely
- Ability to troubleshoot and resolve guest issues promptly
- Proven success working with property owners in the US and UK across different time zones
- Reliable and dependable support to help property owners grow their short-term rental portfolio
I take pride in being professional, adaptable, and client-focused, always ensuring that operations run seamlessly and guests leave with a memorable experience.
I am excited to bring my expertise to your team and help scale your short-term rental business with efficiency and care.
