Results-driven Registered Nurse (RN) and Certified Inpatient Coder (CIC) with extensive experience in clinical operations and high-level revenue cycle management. Currently serving as a Subject Matter Expert (SME) for DRG Appeals Auditing at Optum Global Solutions, specializing in complex medical necessity reviews, clinical documentation improvement, and denial management.
A proven leader and mentor who enhanced team efficiency by 40% through strategic process streamlining, targeted training, and cross-functional collaboration. Combines deep clinical insights with advanced data analysis and MS Office proficiency to drive exceptional accuracy and operational excellence. Enthusiastic about fostering a culture of continuous learning and professional development within healthcare teams.
