I have accumulated a total of 8 years of professional experience, during which I have worked in a call center as both a customer and technical support agent, as well as serving as a virtual assistant. I have developed a strong proficiency in various administrative and marketing tasks.
Throughout my professional journey, I have gained hands-on experience with various (CRM) systems such as Sierra, Brivity, and Zoho. I have experiences in creating and launching Google and Facebook ads. Additionally, I have successfully managed Google My Business and Facebook business pages, as well as YouTube channels and other social media accounts. My skill set also includes proficient photo and video editing for online content, utilizing tools such as Canva, Photoshop, CapCut and Premiere.
During my tenure in sales, I demonstrated leadership abilities by managing a team, closely monitoring call queues, and handling back-office tasks, including the preparation of daily and weekly sales reports. Furthermore, I possess valuable experience in bookkeeping, like bank recon and tax invoicing, utilizing accounting software such as QuickBooks and Zoho Books.
Verified
