Greetings! I’m a Virtual Assistant, Customer Support Specialist, and ----------- Community Manager with 5+ years of experience building and managing communities across Web3, e-commerce, and gaming. I specialize in server setup, moderation, customer support, data organization, and automation to keep operations running smoothly. Reliable, detail-oriented, and comfortable in fast-paced environments.
Work Experience:
EsseDeals (Deals Aggregation & Restock Monitoring Community)
- Built the full ----------- server and set up TempoMonitor for restocks and alerts
- Checked daily deal websites and 20+ Twitter/X accounts for high-value deals
- Filtered deals based on discount %, demand, scarcity, and price errors
- Posted well-formatted deal updates on ----------- and Twitter
- Gathered pricing, links, promo codes, and product details for each post
- Prioritized urgent deals and ensured fast, accurate posting
Nickets (Ticket Brokerage & Resale Operations)
- Purchased tickets using platforms like Ticketmaster, AXS, and SeatGeek
- Tested queue performance on Ticketmaster to identify faster accounts
- Completed artist presale and Verified Fan signups via Ticketmaster and GoSeated
- Used tools like Multilogin and AdsPower for account management and scaling
- Handled admin tasks including Ticketmaster account creation, Automatiq setup, and monitoring account health (TM & Gmail)
Orbitek / Takeout / Night Run / Discanta (Food Ordering & ACO Operations)
- Managed UberEATS orders and fulfilled them using ACO (Auto Checkout) bots
- Monitored incoming orders and ensured accurate and fast execution
- Maintained communication and workflow similar to ------------based customer support systems
Gozun Tickets (Ticket Broker)
- Purchased concert tickets via Ticketmaster, AXS, and SeatGeek
- Used Jancy browser to test Ticketmaster accounts and identify which
had faster queue times.
- Managed ticket listings and automatic repricing on StubHub using
Skybox and StubHub Pro
- Tracked ticket sales and performance using platforms like Showsonsale
Crypto Pinas (Web3 Community & Blockchain Education Server)
- Set up and managed the ----------- server
- Integrated and maintained bots for automation
- Moderated the community and handled user inquiries
- Developed and launched the official website
Partisia Blockchain (Blockchain Infrastructure & Node Support)
- Provided customer support and technical assistance for investors
- Helped users set up and manage blockchain nodes
- Handled general inquiries and ticketing
Rainfood LLC (------------Based Food Ordering & Customer Support Service)
- Acted as a Virtual Assistant and Customer Support Representative
- Processed and managed Doordash orders from ----------- servers
- Communicated with customers to ensure a smooth ordering experience
Book of Alpha (Online Business Education & Reselling Community)
- Moderated the community, ensuring compliance with guidelines
- Used ----------- bots to scrape and organize data from platforms like Walmart, Amazon, and eBay
- Maintained accurate records in Google Sheets and Google Docs
Playmates/90's Gamer (Gaming & Community Engagement Server)
- Led ----------- server setup, moderation, and technical management
- Organized community events (giveaways, quizzes, virtual activities)
R3NLT (Renault NFT)
- Managed ----------- moderation and ensured a positive community experience
- Engaged with members and addressed inquiries efficiently
MEE6 NFT Avatars (NFT Project & Community Moderation)
- Managed server moderation and ensured a well-organized community
- Facilitated discussions and engagement within the NFT space
The AMZ Formula (E-Commerce Education & Coaching Platform)
- Set up and managed the ----------- server for a paid subscription platform
- Uploaded course lesson videos from the website to the ----------- server
- Provided customer support and handled user inquiries
Let’s Work Together!
With my expertise in customer service, community engagement, data management, and technical support, I can help take your ----------- server or online platform to the next level.
Let’s connect! You can reach me via -----------, Email, WhatsApp, Skype, or LinkedIn.
----------- username: mkg
Linkedin:-----------.-----------/in/mkg90s/
Resume - -----------
Let’s turn your project into a success!
Verified
