6+ Years Ecommerce Operations Support | Executive Assistant I Personal Assistant

For over six years, I’ve supported founders and senior leaders by keeping both their business operations and executive workload running smoothly. I work with integrity, take full ownership of my responsibilities, and make sure nothing slips through the cracks.

I combine executive-level support with hands-on ecommerce operations so that leaders can stay focused on growth rather than day-to-day chaos. I'm reliable, proactive, and constantly improving how I work because I believe learning never stops.

WHAT I DO:
I work across two core areas: Executive / Personal Assistance and E-commerce Operations Management. This allows me to support leaders not just with tasks, but with structure, clarity, and execution.

I. EXECUTIVE I PERSONAL ASSISTANT SUPPORT
When inboxes overflow and schedules become reactive, important details get missed. I act as a trusted extension of the executive, helping bring order, foresight, and consistency to daily operations.

I manage communication, scheduling, and administrative workflows with precision while thinking independently and anticipating needs.

How I support executives:
• Executive and administrative support for CEOs and senior leadership
• Email and calendar management across time zones
• Meeting coordination, follow-ups and action-trackings
• Reports, presentations, and business documentation
• Operational and project-related administrative support
• Digital file organization and confidential records management
• Travel coordination, logistics, and research tasks
• Day-to-day operational support that keeps operations moving without micromanagement.

II. ECOMMERCE OPERATIONS MANAGEMENT
E-commerce stores struggle when systems are disorganized, and execution is inconsistent. I step in to create structure, improve workflows, and ensure daily operations run smoothly.
I take ownership of backend operations and customer-facing processes so the store performs consistently and professionally.

What I deliver:
• Smooth day-to-day ecommerce operations with fewer errors and delays
• SEO-optimized product listings, descriptions, variants, tags, and categories
• Organized inventory and supplier coordination to prevent overselling and fulfillment issues.
• Customer care handling inquiries, refunds, disputes and chargebacks with accuracy and care.
• Clean product uploads, image optimization, and collection setup
• Execution and review of sales campaigns, promotions, and launches
• Clear operational visibility that supports better decision-making

I don't just follow instructions. I identify gaps, recommend improvements, and implement systems that help ecommerce businesses scale with less friction.

TOOLS & PLATFORMS I WORK WITH:
• Google Workspace, Notion, Slack, ClickUp, Canva
• Shopify, ShipStation, GoHighLevel
• Amazon Seller Central, Helium 10, Zik Analytics, Keepa, Tactical Arbitrage, DS Amazon Quickview, SellerAmp
• AI tools: ChatGPT, Gemini, Perplexity

HOW I WORK:
• Highly organized, detail-oriented, and proactive
• Comfortable working independently and remotely
• Strong communicator with high emotional intelligence
• Experienced in leading teams and following SOPs precisely
• Discreet, reliable, and trusted with confidential information
• Calm and focused in fast-paced, high-performing environments

I don't just complete tasks, I takes ownership, think ahead, and deliver work properly and consistently.

Send me a message if you're looking for a reliable partner. Let's see if we're a good fit.