I have extensive experience in customer service and technical support for 5 years, and I have also worked for a digital marketing agent for more than a year, I just recently worked as an Amazon Listing Manager for an eCommerce business. As a seasoned customer service representative, I have experience in dealing with various scenarios that involve problem solving and de-escalating customers, as a digital marketing specialist, I have helped various startups and companies with creating specific and effective marketing strategies and have also helped manage a team of content creators, web designers, and developers in creating and optimizing social media content, email templates, articles, and websites to completely deliver a unified marketing Goal. My time with working as an Amazon listing manager involved a lot in optimization and research as I had to make sure my client's products are relevant and showing up on top of buyers' search results. I also have relevant experience and knowledge in creating, optimizing, and maintaining customized PPC campaigns to ensure Low ACOS with high sales numbers.