Responsible and dependable with 13 years of work -----------om 3 different companies in different fields. Handles different positions such as charge nurse for a 300 bed capacity tertiary hospital.
Worked as a customer service representative for Bank of America under Alorica company, handled sensitive information such as SSS and other personal data. Was also a customer service representative for ----------- . Providing information to customers order status, refund and other inquiries.
I also worked as a technical support specialist for Apple UK under Concentrix company. I provided technical assistance and troubleshooting steps to customers. Through this experience I was able to practice logical thinking, problem solving skills and excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
Has intensive and diverse experience in sales, healthcare and technical support. Highly skilled in responding to customers, managing their accounts and inquiries about technical -----------tailed- oriented, organized and extensively trained in spreadsheets, word processing and web research. Effectively works independently and collaboratively.
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