I have recently worked as a staff nurse for over two years with experience in the medical-surgical ward, pediatric ward, and emergency department. During this time, I developed strong clinical judgment, multitasking skills, and the ability to provide compassionate, patient-centered care in a fast-paced environment.Prior to my clinical nursing experience, I spent six years in the BPO industry and four years as a freelance virtual assistant. In this position, I managed both inbound and outbound calls, handled
email communications via Zendesk, responding to client inquiries in a timely and professional manner. This has honed my ability to empathize with clients, and master the art of problem resolution with professionalism and
integrity.My passion for healthcare and technology has led me to pursue a career as a healthcare virtual assistant. This unique blend of experience across healthcare and customer service roles has made me adaptable as I specialize in both hands-on patient care and virtual customer support, making me a versatile asset for your healthcare projects!
