I am a compassionate and results-driven Registered Nurse with over six years of clinical experience specializing in oncology and chemotherapy administration. I am IV-certified and hold valid BLS and ACLS certifications, with a strong ability to stay calm and focused in high-pressure environments while ensuring patient safety and comfort.
Alongside my clinical expertise, I have three years of experience as a Customer Service Specialist in a Healthcare Maintenance Organization (HMO), allowing me to effectively bridge the gap between patient care and healthcare systems. I have completed Medical Virtual Assistant training and am HIPAA certified, with hands-on experience in EHR systems such as Practice Fusion. My skills include patient intake, referrals, lab entry, insurance verification, and prior authorization processing.
With a solid foundation in both direct patient care and administrative support, I am passionate about delivering seamless, efficient, and empathetic healthcare services whether in-person or virtually.
