As the Client Solutions Specialist Team Manager at Lendi, I lead a team of 12 agents, driving high-quality and compliant loan submissions across multiple Australian lenders. My role involves strategic collaboration with lenders, brokers, and internal teams to improve submission quality, increase approval rates, and enhance operational workflows.
With a Bachelor of Business Administration in Marketing from Philippine Women's University and a Certificate IV in Finance and Mortgage Broking, I bring expertise in mortgage lending, business administration, and loan processing. I am passionate about continuous improvement, quality assurance, and fostering strong partnerships to optimize client solutions and deliver exceptional service.
