HIPAA Certified
Billing
Utilized CPT, ICD-10, and HCPCS coding systems to ensure
proper billing
Insurance Verification
Scheduling Appointment
Patient Account Management
Claims Processing/Review
Payment Posting
Accounts Receivable & Collections
Claim Dispute/Appeals
Referral & Prior Authorization
Patient Enrollment/Disenrollment/Cancellation
Provider Outreach to request medical records & identify
if the submitted charts are valid
Medical Records review
Prescription refills
Research
Marketing
SalesHandled process training for new hires & upskilling
Coaching & Mentoring
Leading/Contributing Team Huddles
Training Intervention to address Quality and Ops concerns
Training material creation & revision
Sending reports to clients
Call Listening
Auditing Calls