Highly adaptable and results-driven Customer Service and Operations Professional with over a decade of experience managing client relations, supervising teams, and optimizing workflows across diverse industries, including home services, e-commerce, and consumer electronics. Skilled in account management, scheduling, dispatch coordination, sales estimating, and quality assurance, with a proven ability to foster client satisfaction and team efficiency in both on-site and remote settings. Adept at building strong customer relationships, leading cross-functional teams, and ensuring operational excellence through meticulous planning and communication.
